Privacy Policy
Effective Date: March 1, 2025
Dockside Marine Solutions
Dockside Marine Solutions (“DMS”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services, website, and communications platforms.
1. Information We Collect
We may collect personal information such as:
• Contact Information: Name, phone number, email address, and mailing address
• Service Details: Vessel info, service requests, subscription details
•Payment Info: Processed through Stripe; we do not store full credit card numbers
•Usage Data: IP address, browser/device type, and pages you view on our site
2. How We Use Your Information
We use your information to:
•Schedule and confirm service appointments
•Send appointment updates, service reminders, and follow-ups
•Provide reports and billing notifications
•Offer relevant promotions and service recommendations (with your consent)
•Maintain internal records and improve our services
3. Messaging & Communication
By submitting your phone number and/or email, you consent to receive communications from us. This includes:
•Appointment confirmations and service updates
•Subscription status notifications
•Promotional offers (if you opt in)
Message frequency varies. Msg & data rates may apply. You can opt out at any time by:
•Replying STOP to an SMS
• Clicking “Unsubscribe” in an email
• Contacting us at [email protected] or (251) 439-5789
4. Sharing Your Information
We do not sell your information
. We only share it with trusted third-party services necessary to deliver our offerings:
• Stripe for secure payment processing
• GoHighLevel for CRM and communication
• Twilio for SMS delivery
We may disclose information if required by law or to protect our legal rights.
5. Data Security
We take reasonable steps to secure your information through encryption, access controls, and secure platforms. Despite this, no internet transmission is ever completely secure. By using our services, you accept this risk.
6. Your Privacy Rights
You may:
• Request access to or correction of your data
• Withdraw consent from promotional messages
• Request deletion of your data (where permitted by law)
To do so, contact us at [email protected].
7. Cookies & Tracking Technologies
Our website uses cookies to enhance your experience. You can adjust your browser settings to refuse cookies, but this may limit certain site functionality.
8. Children’s Privacy
Our services are not directed at children under 13, and we do not knowingly collect data from them. If we become aware that we’ve collected data from a child, we’ll delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. All updates will be posted on this page with a new effective date.
10. Contact Us
If you have questions or need help regarding your data or this policy, reach out anytime:
Dockside Marine Solutions
📞 (251) 439-5789